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10 CORE COMMITMENTS

Specific, measurable promises that deliver our 7 platform pillars

Each commitment has concrete targets, implementation timelines, and public accountability measures. Every commitment breaks down into detailed action items tracked in our Live Progress dashboard.

How Our Accountability Works:
🏛️ 7 Platform Pillars
Broad policy areas for Toronto
🎯 10 Core Commitments
Specific measurable promises
📊 74+ Action Items
Weekly progress tracking
10
Total Commitments
0
Completed
0
In Progress
24
Avg. Months to Complete
All CommitmentsEfficiencyTransitHousingInfrastructureTransportationSafetySocial Programs
1
Digital-First Permits in 60 Days
Efficiency
Not Started
250 days remaining
0%
Target Commitment:
90% of standard permits processed digitally with 50% time reduction

Transform Toronto's permit system to be fully digital-first, with automated routing, real-time status tracking, and integrated payments.

Key Performance Metrics

Digital permit processing rate
Current: 35%Target: 90%
Average processing time reduction
Current: 0%Target: 50%
Citizen satisfaction score
Current: 62%Target: 85%

Implementation Timeline

month1
Complete current system audit and stakeholder mapping
month2
Deploy pilot digital system for residential permits
month3
Expand to commercial permits with automated routing
month4
Integrate payment processing and real-time tracking
month5
Full system rollout with staff training program
month6
Achievement verification and continuous improvement

Public Accountability

Monthly progress reports with processing time statistics published on city website

Track Live ProgressView Full Implementation Plan
2
TTC 10-10-10 Cleanliness Standard
Transit
Not Started
342 days remaining
0%
Target Commitment:
10 seconds to spot staff, 10 minutes to address issues, 10-point daily station scores

Implement measurable cleanliness standards with real-time monitoring and visible staff presence across the TTC system.

Key Performance Metrics

10-second staff visibility compliance
Current: 45%Target: 95%
10-minute issue response rate
Current: 30%Target: 90%
Average daily station cleanliness score
Current: 6.2/10Target: 8.5/10

Implementation Timeline

month1
Deploy cleanliness monitoring sensors at 25 priority stations
month2
Establish real-time response protocols and staff scheduling
month3
Expand monitoring to 75 stations with public dashboard
month4
Full system implementation with automated reporting
month5
Performance optimization based on data insights
month6
Achievement verification and fare freeze consideration

Public Accountability

Daily cleanliness scores published for every station with weekly performance summaries

Track Live ProgressView Full Implementation Plan
3
20,000 Affordable Housing Units
Housing
Not Started
1194 days remaining
0%
Target Commitment:
20,000+ units with verified long-term affordability covenants

Accelerate affordable housing delivery through city-land partnerships and streamlined approvals for projects meeting affordability targets.

Key Performance Metrics

Units with affordability covenants
Current: 3,200Target: 20,000
Average approval time for affordable projects
Current: 240 daysTarget: 90 days
Covenant compliance rate
Current: 85%Target: 98%

Implementation Timeline

month1
Launch city-land partnership program with qualified developers
month2
Implement fast-track approvals for affordable housing projects
month3
Deploy automated covenant tracking and compliance system
month6
First 2,000 units approved through new process
month12
5,000 units approved with construction underway
month24
15,000 units approved, 8,000 completed and occupied

Public Accountability

Quarterly progress reports with independent verification of affordability covenant compliance

Track Live ProgressView Full Implementation Plan
4
Anti-Renoviction Enforcement
Housing
Not Started
433 days remaining
0%
Target Commitment:
95% compliance with anti-renoviction by-law within 12 months

Implement comprehensive anti-renoviction by-law with rapid-response enforcement and penalties up to $100,000.

Key Performance Metrics

Renoviction attempt reduction
Current: 0%Target: 75%
Enforcement response time
Current: 2-3 weeksTarget: 48 hours
Tenant retention rate post-intervention
Current: 45%Target: 85%

Implementation Timeline

month1
Pass comprehensive anti-renoviction by-law with council
month2
Establish rapid-response tenant protection enforcement unit
month3
Launch multilingual tenant education and support program
month6
Deploy automated monitoring system for at-risk properties
month9
Achieve 90% enforcement response within 48-hour target
month12
Demonstrate 75% reduction in successful renovictions

Public Accountability

Monthly enforcement action reports with case outcomes and tenant protection statistics

Track Live ProgressView Full Implementation Plan
5
90% Projects On-Time & Budget
Infrastructure
Not Started
828 days remaining
0%
Target Commitment:
90% of capital projects delivered on schedule and within budget

Transform project delivery through target-cost contracts, risk management, and public accountability dashboards.

Key Performance Metrics

Projects delivered on-time
Current: 58%Target: 90%
Projects delivered on-budget
Current: 62%Target: 90%
Average cost overrun reduction
Current: 0%Target: 75%

Implementation Timeline

month1
Implement target-cost pain/gain contracts for all projects >$5M
month2
Deploy public project risk tracking dashboard
month3
Launch monthly project progress reporting with variance analysis
month6
Achieve 75% on-time delivery for new contract model
month12
Achieve 85% on-time, on-budget delivery rate
month24
Achieve 90% target with demonstrated cost savings

Public Accountability

Monthly project progress reports with public risk heatmaps and contractor performance scores

Track Live ProgressView Full Implementation Plan
6
Evidence-Based Bike Lane Network
Transportation
Not Started
615 days remaining
0%
Target Commitment:
30% reduction in cycling KSI incidents on priority corridors

Build cycling infrastructure based on safety data, usage patterns, and measurable KSI reduction outcomes.

Key Performance Metrics

KSI incident reduction on protected routes
Current: 0%Target: 30%
Winter clearance SLA compliance
Current: 70%Target: 95%
Cycling mode share increase
Current: 0%Target: 25%

Implementation Timeline

month1
Complete comprehensive KSI analysis and priority corridor mapping
month2
Deploy automated usage counters and winter clearance monitoring
month6
Complete protected bike lanes on top 5 KSI reduction corridors
month12
Implement protected intersections at 25 highest-risk locations
month18
Measure 20% KSI reduction and expand successful designs
month24
Achieve 30% KSI reduction target with full network connectivity

Public Accountability

Monthly KSI statistics with GPS-verified winter maintenance compliance reports

Track Live ProgressView Full Implementation Plan
7
2% Budget Efficiency Savings
Efficiency
Not Started
828 days remaining
0%
Target Commitment:
2-3% base budget savings through verified efficiency improvements

Capture budget savings through service redesign, automation, and audit-to-savings pipeline implementation.

Key Performance Metrics

Verified annual savings
Current: 0%Target: 2.5%
Service processing time reduction
Current: 0%Target: 40%
Citizen satisfaction improvement
Current: 0%Target: 20%

Implementation Timeline

month1
Complete service chain analysis and establish baseline efficiency metrics
month6
Deploy automation for 50% of high-volume citizen services
month12
Achieve 1% verified budget savings through efficiency gains
month18
Expand automation and process improvements across all departments
month24
Achieve 2.5% target with independent verification and audit

Public Accountability

Quarterly efficiency savings reports with independent verification and public audit results

Track Live ProgressView Full Implementation Plan
8
Mental Health Co-Response Teams
Safety
Not Started
433 days remaining
0%
Target Commitment:
80% of mental health crisis calls handled by co-response teams

Deploy mental health professionals alongside police for crisis response, reducing criminalization of mental health issues.

Key Performance Metrics

Mental health calls handled by co-response
Current: 15%Target: 80%
Crisis call resolution without arrest
Current: 35%Target: 75%
Repeat crisis call reduction
Current: 0%Target: 40%

Implementation Timeline

month1
Recruit and train mental health co-response teams for all districts
month2
Deploy pilot program in 3 districts with highest mental health call volume
month3
Expand to 6 districts with performance monitoring and optimization
month6
City-wide deployment with 24/7 coverage and response protocols
month9
Achieve 70% co-response coverage with outcome tracking
month12
Achieve 80% target with demonstrated crisis resolution improvements

Public Accountability

Monthly co-response statistics with crisis resolution outcomes and community impact reports

Track Live ProgressView Full Implementation Plan
9
CityWorks: 2,000 Participants
Social Programs
Not Started
615 days remaining
0%
Target Commitment:
2,000+ annual participants in dignity-first homelessness programs

Create comprehensive pathways from homelessness through hygiene hubs, paid work, and skills training programs.

Key Performance Metrics

Annual program participants
Current: 150Target: 2,000
Transition to stable housing rate
Current: 25%Target: 60%
Employment placement rate
Current: 15%Target: 45%

Implementation Timeline

month1
Open 3 hygiene hubs with integrated service coordination
month3
Launch paid work program with 200 immediate positions
month6
Establish Homebuilding Academy with union partnerships
month12
Expand to 1,000+ paid positions with skills development pathways
month18
Graduate 300+ participants to full employment placements
month24
Achieve 2,000+ annual participants with 60% housing transition rate

Public Accountability

Monthly participant tracking with quarterly employment and housing transition success reports

Track Live ProgressView Full Implementation Plan
10
Public Safety Hot Spot Reduction
Safety
Not Started
523 days remaining
0%
Target Commitment:
30% crime reduction at top 20 data-verified hot spots

Deploy precision policing focused on evidence-based crime hot spots with community safety partnerships.

Key Performance Metrics

Crime reduction at targeted hot spots
Current: 0%Target: 30%
Community safety satisfaction
Current: 65%Target: 80%
Repeat offense reduction
Current: 0%Target: 25%

Implementation Timeline

month1
Deploy crime analytics platform identifying actual vs perceived hot spots
month2
Launch community safety ambassador programs in priority areas
month6
Focus police resources on top 20 data-verified crime locations
month12
Measure 20% crime reduction with community safety partnerships
month18
Expand successful interventions based on demonstrated outcomes
month24
Achieve 30% crime reduction with maintained community satisfaction

Public Accountability

Weekly crime statistics by hot spot with quarterly community safety perception surveys

Track Live ProgressView Full Implementation Plan

Hold Us Accountable

Every commitment includes public tracking, measurable outcomes, and your right to verify our progress. This is governance you can see and feel working.

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